Navigation Services
A Hui Dedicated to Preventing Child Abuse & Neglect in Maui County
Emergency Food Assistance
More than
People Reached at Events
Families Impacted by Wildfires Received Concrete Supports
*January – June 2024
About Navigation Services
Ho’oikaika System Navigation Services helps families access services and supports in Maui County. The social services system can be overwhelming and confusing and families may feel intimidated or embarrassed – which makes reaching out for help or following through on referrals very challenging. Our navigator acts as a “guide by the side” to coach families and provides a “warm hand off” so children and their caregivers actually connect with program services. By coordinating, communicating and collaborating across agencies, the navigator helps weave a seamless safety net.
What Does A Navigator Do?
1: Coordinate with Maui County programs and agencies to provide seamless services.
2: Direct services and community resources to eligible children and families:
– System navigation
– Parenting and life skills coaching
– Access to concrete supports to assist in stabilizing their lives
– Aftercare coaching to help heal from trauma
– A “warm hand-off” between clients/participants and programs
3: Community outreach and education to prevent CAN.
“This support came at a critical time. I find a lot of assistance doesn’t help until you’re already in crisis and I was so relieved to be able to avoid that. This gave me a much needed break and took a huge weight off my shoulders and allowed me to get things in order.”
The Navigator
Heidi Allencastre
Hoʻoikaika Navigator
Heidi works with families to get connected to the resources and services that they need while focusing on the protective factors. She believes that it is important for families to feel supported while going through different challenges. She meets families where they are at and partners with them so they can work through barriers and make lasting changes for their ‘ohana. Heidi’s hope is that with her support, parents will learn to become their keiki’s #1 advocate.
“I believe support is extremely necessary for families to succeed and move past difficult circumstances”
“The best way to describe my experience was almost like talking to a relative … I felt like she was speaking to me on my level and not above me.”
“Programs like these being navigated by the right hearts are a huge blessing to ‘ohana that needs the assistance and may not know how to ask. With a grateful heart, Thank you!!”
Navigation Services Brochure
Download the Navigation Services brochure to learn more about how our Hoʻoikaika System Navigation Services can help families access the services and supports they need in Maui County. Our dedicated navigator acts as a “guide by the side” to ensure families connect with program services and receive the support they require. With coordination, communication, and collaboration across agencies, we create a seamless safety net for children and their caregivers. Discover how our navigation services can make a difference in your ʻohana’s life.
